Your Confidence Matters
Here's how we ensure quality, compliance, and reliability in every transaction.
Supplier Verification
We verify all suppliers before adding them to our network. Our verification process includes:
- Business registration & GST verification
- IEC (Import Export Code) confirmation
- Physical facility assessment
- Production capacity validation
- Prior export history review
- Reference checks from past buyers
Quality Control Options
We coordinate quality control measures based on your requirements:
Pre-Shipment
- • Sample procurement & approval
- • Third-party lab testing coordination
- • Pre-dispatch inspection
- • Photo/video documentation
Documentation
- • Certificate of Analysis (COA)
- • Phytosanitary certificates
- • Origin certificates
- • Compliance declarations
Export Documentation Support
We help coordinate all necessary export documentation:
- Commercial invoice & packing list
- Bill of lading / Airway bill
- Certificate of origin
- Phytosanitary certificate
- Fumigation certificate
- Insurance documentation
Shipment Insurance Coordination
We coordinate freight and shipment insurance options via our logistics partners. Coverage is subject to insurer terms and conditions.
Note: Insurance coverage, terms, and claims are handled directly between the buyer and the insurance provider. HemPortal facilitates coordination but is not the insurer.
Important Compliance Notices
Industrial Hemp Only
HemPortal deals exclusively in industrial hemp materials that comply with applicable regulations. We do not handle any controlled substances or products outside legal industrial hemp specifications.
Buyer Responsibility
Buyers are responsible for understanding and complying with import regulations in their destination country. HemPortal provides documentation support but cannot guarantee import approval.
Questions About Our Process?
We're happy to discuss our verification, QC, and compliance practices in detail.